Age and Legal Compliance
- Minimum Age Requirement: You need to be 18 or older to access our services and buy our products.
- Legal Compliance: Ensure you adhere to all local laws related to vaping product purchases and usage.
Service Usage
- Account Setup: Creating an account is necessary for some features. Provide truthful and up-to-date information.
- Proper Conduct: Use our services legally and without violating these terms.
Purchasing Products
- Sale Terms: We reserve the right to accept or deny purchases based on stock availability.
- Payment Information: Valid payment details are required, and you authorize charges for your purchases.
- Shipping and Returns: Refer to our website for detailed shipping and return policies.
Returns and Refunds
- Return Period: Returns must be initiated within 14 days from delivery.
- Return Conditions: Products must be in their original, unused state.
- Fees: You’re responsible for return shipping and a 5% restocking fee. Damaged goods are exempt from the restocking fee.
- Refunds: Expect refunds within 10 business days post-inspection of the returned item.
Exchanges
- Direct exchanges are not offered. Please return the original item and place a new order.
Intellectual Property
- Content Ownership: All website content is owned by hayatiproultras.co.uk or its licensors, protected under intellectual property laws.
- Usage Restrictions: Content reproduction, distribution, modification, or derivative works creation requires our explicit consent.
Liability and Warranty
- No Warranties Provided: Our products and services are offered “as is” with no warranties.
- Limited Liability: hayatiproultras.co.uk is not liable for indirect or consequential damages from using our products or services.
Indemnification
- You agree to protect hayatiproultras.co.uk against any claims from third-party actions related to your terms violation or law infringement.
Termination of Service
- Termination Rights: We can terminate or suspend your service access for any reason without prior notice.
- Post-Termination: Service access ends immediately upon termination.
Governing Law
- These terms are governed by UK laws, excluding conflict of law principles.
Terms and Policy Changes
- We may update these terms and our return policy at any time, effective upon website posting.
Contact Us
- For questions or concerns about these terms or our return policy, email us at sales@hayatiproultras.co.uk.
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