Terms and Service

Age and Legal Compliance

  • Minimum Age Requirement: You need to be 18 or older to access our services and buy our products.
  • Legal Compliance: Ensure you adhere to all local laws related to vaping product purchases and usage.

Service Usage

  • Account Setup: Creating an account is necessary for some features. Provide truthful and up-to-date information.
  • Proper Conduct: Use our services legally and without violating these terms.

Purchasing Products

  • Sale Terms: We reserve the right to accept or deny purchases based on stock availability.
  • Payment Information: Valid payment details are required, and you authorize charges for your purchases.
  • Shipping and Returns: Refer to our website for detailed shipping and return policies.

Returns and Refunds

  • Return Period: Returns must be initiated within 14 days from delivery.
  • Return Conditions: Products must be in their original, unused state.
  • Fees: You’re responsible for return shipping and a 5% restocking fee. Damaged goods are exempt from the restocking fee.
  • Refunds: Expect refunds within 10 business days post-inspection of the returned item.


  • Direct exchanges are not offered. Please return the original item and place a new order.

Intellectual Property

  • Content Ownership: All website content is owned by hayatiproultras.co.uk or its licensors, protected under intellectual property laws.
  • Usage Restrictions: Content reproduction, distribution, modification, or derivative works creation requires our explicit consent.

Liability and Warranty

  • No Warranties Provided: Our products and services are offered “as is” with no warranties.
  • Limited Liability: hayatiproultras.co.uk is not liable for indirect or consequential damages from using our products or services.


  • You agree to protect hayatiproultras.co.uk against any claims from third-party actions related to your terms violation or law infringement.

Termination of Service

  • Termination Rights: We can terminate or suspend your service access for any reason without prior notice.
  • Post-Termination: Service access ends immediately upon termination.

Governing Law

  • These terms are governed by UK laws, excluding conflict of law principles.

Terms and Policy Changes

  • We may update these terms and our return policy at any time, effective upon website posting.

Contact Us

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